配送ポリシー

Shipping Policy

Last updated: August 11, 2026

At LevraWell, we work with third-party fulfillment and shipping partners to process and deliver your orders.

Shipping Within the United States

LevraWell currently ships within the United States only.

Available shipping options may include:

  • USPS Ground Advantage
  • UPS Ground
  • FedEx Ground

Shipping rates are calculated and displayed at checkout based on your shipping destination and the total package weight.

Delivery Time

Orders are generally delivered within 2–5 business days after fulfillment and shipment, excluding weekends and holidays.

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, high shipping volumes, incorrect addresses, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for tracking information to become active after your order has been shipped.

Incorrect or Incomplete Shipping Address

Please make sure your shipping information is complete and accurate before placing your order.

If you notice an error in your shipping address, please contact us at contact@levrawell.com as soon as possible. We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed once an order has entered fulfillment or been shipped.

Additional shipping charges may apply if an order needs to be reshipped because of an incorrect, incomplete, or undeliverable address.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, defective, misprinted, or contains an incorrect product, please contact us at contact@levrawell.com within 30 days of receiving your order.

Please include your order number and clear photos of the product and packaging when applicable.

We will review the issue with our fulfillment partner and determine the appropriate resolution. For approved claims resulting from a fulfillment error, damage, defect, or incorrect product, LevraWell may provide a replacement or refund, as appropriate.

Undeliverable or Unclaimed Shipments

Customers are responsible for providing a complete and accurate delivery address and for accepting delivery of their order.

If a shipment is returned, abandoned, or cannot be delivered because of an incorrect address, refusal of delivery, or other circumstances attributable to the recipient, additional shipping charges may apply if reshipment is available.

Please see our Return & Refund Policy for additional information.

Questions About Shipping?

Email: contact@levrawell.com